For decades, insurance has been defined by episodic moments, such as a policy issued, a claim filed and a loss assessed.

You have a leaky roof, or your doctor has recommended a knee replacement to alleviate your pain. These scenarios are why you have insurance, but now the decision likely involves a machine’s ...

Artificial intelligence is increasingly used by insurance companies to make decisions on claims for home repairs and medical procedures. Florida is one of 22 states without specific rules or guidance ...