The gentle voice of an elderly woman named Edna is heard over the phone. "I'm going to call Ticketmaster and see if we can get us some tickets to a Taylor Swift concert, OK?" she says. "Will you call ...
Hello, is this Marta?” The man on the phone had an accent that was hard to place, but his English was clear and direct. He introduced himself as Nick. As you might expect of someone in her 80s, Marta ...