Every CIO has inherited—or built—a Frankenstack. That patchwork of software stitched together over years that's held together by custom integrations, workarounds and the institutional knowledge of a ...

Salesforce research into how CIOs are using agentic AI has found the technology to be making their roles more strategic than ever within their businesses. The customer relationship management (CRM) ...

Artificial intelligence (AI) transcends mere technology; it serves as a catalyst for amplifying human potential, paving the way for smarter and more efficient ways of working. By revolutionizing how ...

In 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positive signals like agent ...

As retailers race to apply AI across operations, customer experience, and the supply chain, fragmented point solutions and disconnected data continue to limit execution. Info-Tech Research Group's ...