Amazon mistakenly issues a Washington woman a full refund of $98.89 for a bed frame she actually never returned.

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Check Amazon's return policy before adding these 21 things to your cart.

Still, Nordstrom maintains one of the best return policies offered by a major retailer. The store doesn't have any published limitations on returns and instead handles them on a case-by-case basis.

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s sold by Amazon or a third-party seller. Returns aren’t always free — you ...

For the many thousands of Amazon shoppers who return items that don't meet their expectations, arrive damaged, or no longer fit their needs, there's some good news. If you live in one of the many ...